English for Tourism and Hospitality

English for Tourism and Hospitality is aimed at managers who work in the tourism and hospitality industry and need to use clear, accurate English in everyday work-related situations. The course can be taken alongside a degree or professional qualification studies elsewhere or as part of an informal career development programme. It will be of particular value to prospective students applying to study at a university abroad or to undergraduate, postgraduate or professional students of tourism and hospitality marketing, event management and business administration. Likewise, the course is suitable for those who run their small tourism businesses or work in travel agencies, hotels or events management firms.

Course duration: 4 months

CEFR levels: B2-C1 (Upper-Intermediate/Advanced)

What do English language CEFR levels mean?

Age groups: young people (16-18) and adults (19+)

Study method: online learning with tutor’s guidance and support

By the end of the course, learners will:

• develop English language skills: grammar, reading, listening and writing
• expand specialist vocabulary: types of tourism, careers in tourism and hospitality, hospitality research, types of events, theme parks, impact of tourism, sustainable tourism
• practise specialist vocabulary related to business administration in the tourism and hospitality sector: operations, finance, IT, law, human resources, marketing, sales, distribution, project management, workplace communication, external influences, strategic planning
• improve personal skills: leadership and management, time management, stress management, education and training, interpersonal communication skills, cross-cultural communication skills, professional ethics
• develop business skills: applying for a job, interviewing, telephoning, business correspondence writing, presentations, negotiations

Key features of the course

• Flexibility to suit your needs – allowing you to study anytime, anywhere
• An emphasis on personal and professional development through independent learning
• Relevance of topics, terminology and language skills to the context of communications in tourism and hospitality business
• Certificate of completion from Cambridge International School of English

Teaching and assessment

A tutor will guide you throughout the study process and mark and comment on your written work. The course work includes online practice tests, tutor-marked assignments and end-of-module assessment. Your tutor will open module sessions every week or every two weeks to help you gradually progress through the study materials. You and your tutor will primarily communicate with each other through email.

All study materials are provided on the module website. Microsoft Office presentations and Adobe Portable Document Format (PDF) versions of study material are available.

A computer with a browser and broadband internet access is required for this module. Functionality may be limited on mobile or tablet devices.

If you have a disability or particular study requirements, please tell us as soon as possible.

The Pass mark for the module is 50%.

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